The product

The operating layer for multi-location experience

Three purpose-built modules stitched into a single operating layer. One queue. One score. One source of truth for every location you run.

Module 01

Reviews Intelligence

Reviews analyzed, themed, scored, and surfaced as insight — across your locations and platforms.

  • Semantic theme detection

    Surface the real themes driving sentiment — not just star counts. Trends, hotspots, and signals by location.

  • Cross-platform coverage

    Google Business Profile today. Additional sources on the roadmap. One feed, many signals.

  • Peer context

    See how each location compares to peers in its catchment — without spreadsheets or manual collection.

Semantic Themes · 7 days104 Reviews Analyzed

Wait Time

72%18×

Staff Warmth

88%24×

Product Quality

81%31×

Value

54%12×

Cleanliness

91%19×
Insight

“Wait Time” mentions up 38% versus the prior week. Most reference Wednesday afternoons.

Illustrative preview · sample data
Module 02

Operations & Action

A live action queue for every location. When it enters the queue, it gets worked — ranked against the experience you promise.

  • Persistent action queue

    Items enter when triggers fire, exit when resolved. No calendar filters, no stale dashboards.

  • Response targets

    Configure response windows by location and severity. Teams get nudged before anything drifts.

  • Auditable trail

    Every decision, response, and escalation is logged with user, time, and rationale.

Action Queue · Live
Filter
  • P1

    Airport Terminal

    Service-gap review awaiting response

    Action due today
  • P2

    Riverside Plaza

    Reply drafted — needs brand review

    Later today
  • P2

    Downtown Flagship

    Competitor mention flagged for strategy

    This week
  • P3

    Harbor District

    Recognition nomination queued

    Low priority
4 open · 12 resolved recentlyResolution pace trending down
Illustrative preview · sample data
Module 03

Board-Ready Reporting

Executive-grade reports in minutes. Operational metrics only — numbers a board can trust.

  • Board-ready exports

    A concise PDF ready in minutes. Operational language, not marketing language.

  • Honest metrics

    Alignment, response pace, locations on brand — the numbers a board can actually use.

  • Narrative summary

    A plain-English synopsis of the quarter — drafted for your team, shipped to the board.

Board Pack · Q1Ready to Export

Alignment Score

84 / 100

↑ 3.1

Response Window

Improving

Trending down

Locations on Brand

68 / 72

4 to review

Open Actions

11

2 P1 · 5 P2 · 4 P3

Narrative summary

Alignment is trending up. A handful of locations are under active review.

PDF · 12 pages
Illustrative preview · sample data
How it works

From signal to action, by morning.

A short path from connection to clarity. Your team is set up quickly and looking at ranked priorities, not raw feeds.

  1. 01

    Connect

    Link your Google Business Profile. We pick it up from there — no onboarding marathon.

  2. 02

    Analyze

    Reviews across your locations are analyzed and grouped into the themes that matter to your brand.

  3. 03

    Act

    Your morning opens with a ranked action brief — where experience and service are aligned, and where they aren't.

Now accepting briefings

Your next board meeting deserves a better deck.

Request a private briefing. 30 minutes. Your data, your locations, your questions — walked through by our team.

Request a Private Briefing
  • 30-minute walkthrough
  • Tailored to your locations
  • Your data stays yours